Effective Date: 20 Match 2026

At BelBonita, we are committed to delivering your order quickly, securely, and with the care expected of a luxury brand.

• Orders are processed within 1–2 business days (excluding weekends and holidays)
• Orders placed after 2PM EST may be processed the following business day
• During high-demand periods, processing times may be slightly extended

Once your order is processed, you will receive a shipping confirmation email with tracking information

We offer standard and expedited shipping options at checkout.

Estimated Delivery Times:

• Standard Shipping: 3–5 business days
• Expedited Shipping: 1–3 business days

Delivery times are estimates and may vary based on location and carrier conditions

We primarily ship via:

• UPS
• USPS
• FedEx

Carrier selection may vary to ensure the fastest and most reliable delivery.

Once shipped, you will receive a tracking number via email.Please allow up to 24 hours for tracking updates to appear.

Please ensure your shipping address is correct at checkout.

BelBonita is not responsible for delays or losses due to:

• Incorrect or incomplete addresses
• Returned packages due to delivery failure

If a package is returned to us, reshipping fees may apply.

Once a package is marked as delivered by the carrier, BelBonita is not responsible for lost or stolen items.

We recommend:

• Shipping to a secure location
• Requiring signature delivery when available

If your package is missing, please contact the shipping carrier directly to file a claim.

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Carrier disruptions
• High shipping volume

BelBonita is not liable for carrier-related delays once the order has shipped.

• Delivery times vary by destination
• Customers are responsible for any customs duties or import taxes
• Delays may occur due to customs processing

If you experience any issues with your order, please contact us within 48 hours of delivery:

Info@belbonitahair.com
561-279-5877

Please include your order number and details of the issue so we can assist you promptly.

Our team is here to ensure a smooth experience from checkout to delivery.

Our team is here to ensure a smooth experience from checkout to delivery.